Consumer Information for Texas Clients

In accordance to Texas Health & Safety Code #181.105

Requesting your health care records:

You have the right to request a copy of your health care records. Please submit a written request to caroline@kellyfamilytherapy.com. Please include your name, phone, date of birth, current email and address to which you wish the records to be sent. Please state the records you would like to receive.

Contacting the licensing/oversight authorities:

Texas Behavioral Health Executive Council (BHEC) 1801 Congress Ave. Ste 7.300 Austin, TX 78701 (800) 821-3205 or (512) 305-7700

Filing a consumer complaint

Texas Office of the Attorney General Consumer Protection Division. PO Box 12548. Austin, TX 78711-2548 (800) 621-0508

File online: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint