Therapy Fees and Insurance

Transparent. Simple. Supportive.

Whether you're ready to book your first session or just exploring what therapy might cost, this page is here to help you make an informed decision — without surprises.

Out of Pocket Costs

Session Fees

Initial Consult (optional, 15 minute): Free

50 minute session: $150

120 minute session: $325

EMDR Intensive- Half Day: $850

EMDR Intensive- Full Day: $1,400

EMDR Intensive- Two Day: $2,400

Sliding scale

We offer limited sliding-scale appointments through partnership with Open Path Collective.

Cancellation Fee

Sessions missed or canceled with less than 24 hours notice will be subject to a cancellation fee.

We are in-network with the following insurance providers:

  • Aetna

  • CareSource Marketplace

  • UnitedHealthcare / UMR

If your insurance provider is not listed, you may still be eligible for out-of-network reimbursement. Many clients use their benefits successfully this way.

Insurance and Out-Of-Network Benefits

Need a Superbill?

We can provide you with a monthly superbill (a detailed receipt of services) that you can submit to your insurance provider for possible reimbursement.

Verifying Your Benefits (Step-by-Step)

Before your first session, you can call your insurance provider and ask:

  1. Do I have mental health coverage for outpatient therapy?

  2. Is Caroline Kelly, LPCC/Kelly Family Therapy in-network or out-of-network?

  3. What’s my copay or coinsurance per session?

  4. Do I have a deductible to meet first?

  5. How much do you reimburse for out-of-network services with a superbill?

If you're unsure how to do this, we’re happy to walk you through it.

Payment & Policies

We accept the following forms of payment:

  • Credit/debit cards

  • HSA/FSA cards

  • Cash

  • Check

Payment is due at the time of service.

Good Faith Estimate

Under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining the total expected cost of any non-emergency services.
We are happy to provide this upon request.

FAQs

  • Absolutely! Therapy is a place to reflect and explore without judgment. It is an opportunity to receive support, validation, new ideas and perspectives to help shift your own experience and behaviors. Growth can be uncomfortable at times, but I can let you know that you won’t have to experience that alone. I can’t tell you how long it will take to feel better but more often than not, the more you put in, the more you will get out of therapy.

  • Sessions are typically 50 minutes. If you are not using your insurance benefits, longer sessions are available upon request. 

  • Yes, it is important that parents remain involved in their teenager’s treatment. As a general approach, I like to keep parents updated on our goals, progress and attendance as well as invite parental insight on life outside of the therapy office and any concerns you might have.

    With that, I also aim to have clear limits of confidentiality to support a teenager’s engagement in therapy. This involves a conversation with everyone present to know what is safe to keep private and what must be discussed with a parent. I generally discuss with the teenager what I will be sharing with their parent prior to discussing it with you. 

    At all times, I will take steps to keep your child and others safe when there are concerns for imminent risk of harm

  • The answer to this depends on treatment needs and goals. I want therapy to work for you which means scheduling needs to also reflect your time and financial abilities. Sessions typically start at weekly intervals. However, when appropriate, I’ve had individuals meet every other week. That may mean progress moves a bit slower and/or requires more work outside of session. Let’s chat together about what would work best for you or your family.

  • Feeling comfortable with your therapist or anyone else, relies on chemistry and open communication. If we decide to work together, I encourage you to share if something I say bothers you or if I disappoint you in any way. Disappointment is a normal part of relationships and life, and in therapy, we aim to address and overcome it together.

    Another thing to consider in finding a therapist is to research any specialities that you may be interested in and find therapists trained in those. I regularly encourage people to ‘shop around’ as you begin therapy to ensure you feel confident with who you are working with.

  • Yes!

  • No, I cannot prescribe medications. You will need to see a medical doctor or nurse practitioner for medications. Your primary care physicians or I can provide you with referral ideas in your search for a prescriber.

Questions? Let’s talk.

Not sure if therapy is in your budget or if your insurance will cover it? We’re happy to help you navigate your options.